The second-hand marketplace Users Voice Displeasure Regarding Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
They have suggested members to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.
